Privacy Policy

1. Information We Collect

We collect information to provide, operate, and improve our water technology products and digital services.

a. Information You Provide Directly

You may provide information to us when you:

• Create an account
• Purchase or subscribe to a product or plan (including the Delta Plan)
• Contact customer support
• Sign up for updates or communications

This information may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment and transaction details
• Account credentials
• Support communications

b. Information Collected Automatically

When you use our website, app, or connected products, we may automatically collect:

• Device information (device type, operating system, app version)
• IP address and approximate location
• Usage data (pages viewed, features used, interactions)
• Log files and diagnostic data
• Cookies and similar tracking technologies

c. Product & App Data

Our products and applications may collect operational and environmental data, such as:

• Water quality metrics
• System performance data
• Usage patterns
• Sensor and diagnostic information

This data is used to provide insights, alerts, and functionality within the Oasis Water Technologies platform.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our products and services
• Process orders, payments, and subscriptions
• Deliver app features such as monitoring, alerts, and contamination insights
• Communicate with you regarding updates, support, or service-related notices
• Improve our technology, products, and user experience
• Ensure security, prevent fraud, and enforce our terms
• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information.

We may share information in the following situations:

• Service Providers: With trusted third parties who help us operate our business (payment processors, hosting providers, analytics services)
• Legal Requirements: If required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

All third-party partners are required to protect your information and use it only for authorized purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality
• Analyze website traffic and performance
• Improve content and user experience

You may control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, loss, misuse, or alteration.

While we strive to protect your data, no system can be guaranteed to be 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce agreements

7. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Opt out of marketing communications

Requests can be made by contacting us using the details below.

8. Children’s Privacy

Our products and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website or app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

10. International Users

If you access our services from outside your country of residence, your information may be processed and stored in jurisdictions with different data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Oasis Water Technologies

Email: support@oasiswater.com

Contact Us